Privacy Policy
Privacy Policy
This privacy policy ("Privacy Policy") explains how Pillar Security Inc., Pillar Security Ltd, and their affiliates, as the controllers ("Pillar") collect, receive, use, store and share personal data of users (“Users”) in connection with the Pillar website at: https://www.pillar.security ("Site"), and in connection with other interactions with Pillar, including events, webinars, email and other marketing communications. This Privacy Policy is an integral part of the terms of use of the Site, which are available at: https://www.pillar.security/terms-of-use ("TOU" together with the Privacy Policy the “Terms”). For the purpose of this Privacy Policy "Personal Data" shall mean personal data or personal information pursuant to applicable data protection and privacy laws ("Applicable Data Protection Law").
A. Applicability.
1. This PrivacyPolicy is in effect as of the date set forth above.
2. Users are not under any legal obligation to submit personal data to Pillar through the Site. If User chooses not to do so, certain Services (as defined in the TOU) might not be available to User. It shall be clarified that Pillar shall process personal data solely for the purpose for which the data was lawfully established. Should Pillar seek to introduce additional purposes and/or to collect additional personal data, it shall obtain the User’s prior consent. However, if such consent is not granted, Pillar may be unable to provide certain or all Services to that User.
3. By attempting to use or access, or by using or accessing the Site, User agrees to be bound by the Terms. If User does not agree with the Terms user must not use or access the Site.
4. Pillar may change this Privacy Policy from time to time, therefore User should check back periodically. Pillar will post any changed Privacy Policy on the Site. If Pillar makes any changes to this Privacy Policy that materially affect Pillar 's practices with regard to the personal data Pillar previously collected from User, Pillar will endeavor to provide User with notice in advance of such change via email notification or notification via the Site. Pillar will seek User's prior consent to any material changes, if and where this is required by Applicable Data Protection Law.
B. Personal Data collected by Pillar.
1. Information provided by User.Pillar may collect any information User provides Pillar with, including but not limited to:
I. Information provided by User voluntarily when using the Site, as made available on the Site and provides information as part of such interaction, or when User submits the User's contact information User on the applicable page on the Site when pressing the "submit" button (or any other similar button on such page), including but not limited to User's name, surname, email address, phone number employer’s name, company’s size and job title, etc.
II. Any communication between User and Pillar, directly through the Site or indirectly through Pillar’s business partners (whether via emails, phone conversations, in-person or virtual events etc.).
2. Information collected automatically.
I. Pillar may automatically collect data when User visits, interacts with, or uses the Site, including but not limited to:
II. Identifiers and information contained in cookies;
III. User's settings preferences, backup information;
IV. Content User viewed or searched for, page response times, and page interaction information(such as scrolling, clicks, and mouse-overs);
V. Network and connection information, such as the Internet protocol (IP) address and information about User's Internet service provider;
VI. Device information, such as browser type and version, operating system, or time zone setting; location of the device, encounters with other devices using the Site.
C. Pillar'S Use of personal data.
1. Pillar may process User's personal data to operate, provide, and improve the Site, including but
not limited to:
I. contacting User and communicating with User with respect to the Site and/or Pillar's services;
II. identifying User's interests and recommending offers that might be of interest to User;
III. marketing and promoting Pillar's services, including by sending marketing communications in accordance with Section C.3 below;
IV. providing assistance, notification and support;
V. fulfilling User requests; meeting contractual or legal obligations;
VI. protecting Users security, e.g. preventing and detecting fraud;
VII. internal purposes, e.g. trouble shooting, data analysis, testing and statistical purposes.
2. Except as provided herein, Pillar does not use any personal data obtained here under, without obtaining User's prior consent, unless otherwise required or permitted under Applicable Data Protection Law.
3.Marketing Communications and Direct Mailing. Pillar may send User advertisements and marketing communications (including newsletters, updates regarding Pillar's services, event invitations and promotional offers) by email, SMS or other electronic means in accordance with Applicable Data Protection Law and applicable anti-spam laws, including, where required, on the basis of User's prior consent (such as under Section 30A of the Israeli Communications (Telecommunications and Broadcasting) Law, 5742-1982). Pillar may also use Personal Data for direct mailing, as defined in the Israeli Privacy Protection Law, 5741-1981 and the regulations promulgated thereunder (the "Israeli Privacy Law"), in accordance with the applicable direct mailing provisions of the Israeli Privacy Law. User may withdraw its consent and unsubscribe from marketing communications at any time, free of charge, by using the unsubscribe link included in each such communication or by contacting Pillar at privacy@pillar.security. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal. User may also request that Personal Data relating to User be deleted from any database used for direct mailing by contacting Pillar at privacy@pillar.security. Pillar may continue to send User non-promotional communications relating to User's requests or to User's business relationship with Pillar.
D. Cookies and third-party services.
1. Pillar may use tracking mechanisms such as cookies on the Site so that Pillar may:
I. facilitate and customize the User's experience of the Site,
II. track User's use of the Site,
III.analyze Site traffic and performance and measure the effectiveness of Pillar's marketing campaigns, including across other media; and
IV.support Pillar's marketing and advertising activities.
2. A cookie is a small text file that is stored on aUser’sdeviceand may contain identifiers, preferences or other information relating to the User or its use of the Site. Pillar uses strictly necessary cookies, which are required for the operation of the Site, as well as analytics, functional and marketing cookies and similar technologies (such as pixels and tags). Where required by Applicable Data Protection Law, non-essential cookies and similar technologies will be used only after User has provided its consent through the cookie banner or preference tool available on the Site. User may review, change or withdraw its cookie preferences at any time through the cookie settings link available on the Site, and may also block or delete cookies through its browser settings. Please note that if User declines or deletes certain cookies, some parts of the Site may not work properly. This Privacy Policy does not apply to any products, services, websites, links or any other content that may be offered by third parties on the Site.
3. By clicking on a link to a third-party website or service on the Site, a third party may also transmit cookies to User.This Privacy Policy does not cover the use of cookies by any third parties, and Pillar is not responsible for such third parties' privacy policies and practices. Pillar does not have any control over any third parties' privacy practices, or the technology used by any third parties in order to collect any personal data. Each User is advised to thoroughly review such third parties' privacy policies before making any use of such third party's products and services.
4. When clicking on certain social media links provided on the Site (e.g. LinkedIn) User will be transferred to Pillar's sites on such social media ("Social Media Sites").It shall hereby be clarified that such Social Media Sites are governed by the terms of use and privacy policy of the respective social media and not by Pillar.
E. Sharing Personal data Of User.
1. Pillar may disclose personal data in the following cases:
I. Provide Users with the Services;
II. Where User has provided his consent;
III. comply with applicable laws or regulations;
IV. comply with a court order, subpoena or other legal process;
V. respond to a lawful request by a government authority, law enforcement agency or similar government body (whether situated in User's jurisdiction or elsewhere);
VI. engage with third-party service providers and/or sub-contractors which provide services for Pillar's business operations (such as hosting and cloud services, CRM and marketing automation, analytics, email delivery, event management and customer support providers), a list of which can be received upon request;
VII. disclose and/or transfer data to another entity if Pillar is acquired by or merged with another entity, if Pillar sells or transfer a business unit or assets to another entity, as part of a bankruptcy proceeding, or as part of any other similar business transfer;
VIII. Pillar believes release is appropriate to comply with the law, enforce or apply Pillar's terms and other agreements, or protect the rights, property, or security of Pillar, Users, or others. This includes exchanging information with other companies and organizations for fraud prevention and detection and credit risk reduction.
2. When Pillar shares User's data with third parties as specified above,Pillar makes reasonable efforts to require such recipients to agree to only use the personal data Pillar shares with them in accordance with this Privacy Policy and Pillar's contractual specifications and for no other purpose than those determined by Pillar in line with this Privacy Policy.
F. Security.
Pillar has taken appropriate technical and organizational measures to protect the information Pillar collects about User from loss, misuse, unauthorized access, disclosure, alteration, destruction, and any other form of unauthorized processing. User should be aware, however, that no data protection and security measures can guarantee100% protection and security of any data stored either with Pillar or with anythird-parties.
G. Users in the European Economic Area (EEA) and the United Kingdom (UK)
References in this Section G to the GDPR shall also include the GDPR as incorporated into the laws of the United Kingdom (the "UK GDPR"), and references to the EEA shall also include the UK, as applicable.
1. Definition
“Personal Data” means data that may be used, either alone or together with other information, to identify an individual user, including, without limitation, a user’s name, address, telephone number, username, email address, city and country, geolocation, unique identifiers, picture, or other similar information and includes personal data as defined in the General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").
2. Legal Basis for Processing of Personal Data
Pillar will only process User's Personal Data if it has one or more of the following legal bases for doing so:
I. Contractual Necessity: processing of Personal Data is necessary to enter into a contract with User, to perform Pillar's contractual obligations to User under the TOU, to respond to requests from User, or to provide User with customer support;
II. Legitimate Interest: Pillar has a legitimate interest to process User's Personal Data, such as responding to inquiries, business-to-business marketing and securing and improving the Site;
III. Legal Obligation: processing of User's Personal Data is necessary to comply with relevant law and legal obligations, including to respond to lawful requests and orders; or
IV. Consent: processing of User's Personal Data with User's consent , including for non-essential cookies and, where required, for marketing communications.
3. User's Rights regarding Personal Data
I. Subject to applicable law, User has certain rights with respect to User's Personal Data, including the following:
a. User may ask whether Pillar holds Personal Data about User and request copies of such Personal Data and information about how it is processed;
b. User may request that inaccurate Personal Data is corrected;
c. User may request the deletion of certain Personal Data;
d. User may request Pillar to cease or restrict the processing of Personal Data where the processing is inappropriate;
e. When User consents to processing User's Personal Data for a specified purpose by Pillar, User may withdraw User's consent at any time, and Pillar will stop any further processing of User's data for that purpose.
f. User may request Pillar to export the User's Personal Data, or to transfer it to a third party, subject to applicable legal requirements.
g. User may object to processing based on Pillar's legitimate interests, and may object at any time to processing for direct marketing purposes;
h. User may lodge a complaint with a data protection supervisory authority.
II. In certain circumstances, Pillar may not be able to fully comply with User's request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, however, in those circumstances, Pillar will still respond to notify User of such a decision.
III. User can exercise User's rights of access, rectification, erasure, restriction, objection, and data portability by contacting Pillar at:
Name: Pillar Security
Phone Number: +972-3-310-9330
Address: Menakhem Begin Rd 80, Tel Aviv-Yafo, 6713827
Email: privacy@pillar.security
In some cases, Pillar may need User to provide Pillar with additional information, which may include Personal Data, if necessary to verify User's identity and the nature of User's request.
4. Transfer of User's Personal Data outside of the EEA
I. The data that Pillar processes in relation to Users may be transferred to, and stored at a destination outside the European Economic Area (“EEA“), e.g. Israel (which benefits from EU and UK adequacy decisions) and the USA, that may not be subject to equivalent data protection law. It may also be processed by staff situated outside the EEA who works for us or for one of our service providers:
a. In order to store it.
b. Where we are legally required to do so.
c. In order to facilitate the operation of our businesses, where it is in our legitimate interests and we have concluded these are not overridden by User's rights.
II. Where Personal Data is transferred by Pillar or Pillar's affiliates in relation to providing the services Pillar will take all steps reasonably necessary to ensure that it is subject to appropriate safeguards, such as relying on a recognized legal adequacy mechanism, which may include by entering into European Commission approved standard contractual clauses relevant to transfers of Personal Data and that it is treated securely and in accordance with this Privacy Policy.
H. International storage
Each User is advised to be aware that personal data Pillar collects may be transferred to, processed and stored outside User's jurisdiction, and that data protection laws in the jurisdiction where the information is collected stored and/or processed may differ from User's jurisdiction including in Israel, the EU, the UK, and the US, as reasonably necessary for the proper performance and delivery of the Pillar services, or as may be required by law.
Pillar will take appropriate measures to ensure that any such transfer is carried out in accordance with Applicable Data Protection Law, including, with respect to transfers of Personal Data from Israel, the Israeli Privacy Protection (Transfer of Data to Databases Abroad) Regulations, 5761-2001.
I. Retention
Pillar will retain Users' Personal Data for a period of time consistent with the original purpose of collection (see Section C, “Pillar's Use of Personal Data”). Pillar determines the appropriate retention period for Personal Data on the basis of the amount, nature and sensitivity of Users’ Personal Data processed, the potential risk of harm from unauthorized use or disclosure of Users’ Personal Data, and whether Pillar can achieve the purposes of the processing through other means, as well as on the basis of Applicable Data Protection Law requirements (such as applicable minimum statutory retention requirements). After the expiration of the applicable retention periods, Pillar will delete or anonymize Users' Personal Data. If there is any data that Pillar is unable, for technical reasons, to delete entirely from Pillar’s systems, Pillar will put in place appropriate measures to prevent any further use of such Personal Data.
J. Users in Israel
Subject to the Israeli Privacy Law, User may review Personal Data relating to User held by Pillar and, if such data is incorrect, incomplete, unclear or not up to date, request that Pillar correct or delete it, by contacting Pillar at privacy@pillar.security. Pillar will review and respond to such request in accordance with the Israeli Privacy Law.
K. Users in California, USA
1.This Section applies to California residents, to the extent the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and its implementing regulations (collectively, the “CCPA”) apply to Pillar's processing of their personal information. To the extent the CCPA applies, Pillar acts as a “business” with respect to the personal information described in this Privacy Policy.
2. Categories of Personal Information.In the preceding twelve (12) months, Pillar has collected the categories of personal information described in Section B above, which include the following categories under the CCPA: identifiers; professional or employment-related information; internet or other electronic network activity information; and general geolocation data. Pillar does not use or disclose sensitive personal information for purposes other than those permitted under the CCPA. The sources, purposes, recipients and retention of personal information are described in Sections B, C, E and I above, respectively. In the preceding twelve (12) months, Pillar has disclosed personal information in the categories described above, as applicable, to service providers, contractors and other categories of recipients described in Section E above, for the business purposes described in Sections C and E above.
3. Sale and Sharing.Pillar does not sell or share personal information, as those terms are defined under the CCPA, and has not done so in the preceding twelve (12) months. Pillar does not have actual knowledge that it sells or shares the personal information of consumers under 16 years of age.
4. Rights.Subject to the CCPA, California residents have the right to: (i) know what personal information Pillar has collected about them, including the categories of sources, purposes and recipients, and to access specific pieces of such personal information; (ii) request the deletion of their personal information; (iii) request the correction of inaccurate personal information; (iv) opt out of the sale or sharing of their personal information, to the extent applicable; (v) limit the use and disclosure of their sensitive personal information, to the extent applicable; and (vi) not be discriminated or retaliated against for exercising any of these rights.
5. Submitting Requests.California residents may submit requests by contacting Pillar at privacy@pillar.security. Pillar will verify requests by matching information provided by the requester with information in Pillar's records, and may request additional information for that purpose. An authorized agent may submit a request on behalf of a California resident, subject to proof of the agent's authorization and verification of the resident's identity, as permitted under the CCPA.
L. Children's privacy
Pillar does not knowingly collect or solicit any information from anyone under the age of 18. The Site is not directed at children under the age of 18. In the event that Pillar learns that it has collected personal data from a child under the age of 18 without consent from a parent or a guardian, Pillar will delete that personal data as quickly as possible. If User believes that Pillar might have any information from or about a child under 18, User should contact Pillar at: privacy@pillar.security
M. QUESTIONS Regarding user's personal data?
If User has any questions about this Privacy Policy or Pillar's privacy and/or data protection practices in general, please contact us using the following information:
Email: privacy@pillar.security
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